A local customer kitted sub-components for a foreign customer. Each kit contained a dozen different parts, in varying quantities. The export customer required exact product conformance-a quality rejection was issued for each short count. Due to restrictive import duty requirements, extra parts were not tolerated.
The local customer had difficulty meeting the customer's exacting requirements, receiving daily formal customer rejection notices.
Arete assumed responsibility for the export kits, supplying kits to order. The result?
100% on time delivery.
An immediate halt to the rejections, despite shipping tens of thousands of kits.
100% Customer Satisfaction